How to create a landing page for one specific campaign
A campaign landing page works when the message, audience and next action all point in the same direction.
A campaign can bring people to your website through an email, social post, search result, event or advertisement. If every visitor lands on the homepage, they have to work out whether the campaign applies to them and where to begin.
A landing page gives the campaign its own destination. It does not need to be complicated. It needs to continue the original message, answer the visitor’s main doubt and make one next action easy.
Start with the promise that brought the click
Write down the sentence a person saw before visiting the page. The heading, image, email subject or advert created an expectation. The landing page should confirm that expectation immediately rather than introducing an unrelated company message.
If an email offers a checklist, the landing page should explain the checklist. If a campaign promotes a specific service, the page should focus on that service. Changing the promise after the click creates friction and makes the visitor wonder whether they arrived in the right place.
Keep the opening simple. Say who the page is for, what they can get and what they should do next. A campaign page does not need to repeat every general service the business offers.
Give the page one main job
Decide what success means before writing the page. Is the visitor booking a call, requesting a quote, downloading a resource, registering for an event or buying a package?
Choose one primary action. A secondary link can help someone who is not ready, but do not give the page five equal buttons. Different actions represent different decisions and make the result harder to understand.
Use the same action wording throughout the page. If the first button says “Book a call” and the final button says “Send an enquiry”, the visitor may wonder whether the actions are different. Consistency reduces unnecessary thought.
Explain the offer without rebuilding the whole website
A landing page needs enough context to support the campaign decision. Explain what is offered, who it suits, what is included and what happens after the action.
You do not need to include the company’s complete history, every service or every policy. Link to detailed information when it is necessary for confidence or compliance, but keep the main route focused.
Use the language of the campaign audience. A message for a local service business may need location, timing and response details. A message for a professional audience may need scope, process and evidence. The page should feel written for the person who followed the campaign, not for everyone who might visit the domain.
Answer the biggest doubt near the action
Visitors usually have one reason to hesitate. They may wonder whether the offer is for them, what it costs, whether the commitment is too large or what happens after submitting their details.
Put the answer close to the relevant button or form. If the concern is time, explain the expected length of the call. If it is fit, state who the campaign is for and who it is not for. If it is effort, explain what information is needed.
Avoid adding a long list of objections just because landing-page templates include one. Answer real questions from customers or from the campaign context.
Use relevant proof
Proof should resemble the campaign audience and the decision being asked for. A review about a different service may add little confidence. A short example showing the same problem and outcome can be much stronger.
Keep proof specific and honest. Explain what the person needed, what happened and what the example demonstrates. Do not invent customer names, percentages or results.
If the campaign is new and you have no relevant case, show the process, the scope and the conditions clearly. A visitor can trust a transparent offer more than a page filled with generic claims.
Measure and improve one thing at a time
Track the campaign’s main action: completed bookings, submitted forms, downloads, registrations or purchases. Also note whether the action is useful, not merely completed.
Compare the page with the message that brought people there. A low result can come from the audience, promise, page or action. Change one important part at a time when possible so you can learn what improved.
Check the page on a phone and test the complete action yourself. A campaign can fail because a form is confusing, a link is broken or the visitor is asked for information that was not explained.
A focused page makes a campaign easier to understand. ChatBuild can create a campaign page from a conversation about your audience, offer and desired action, then adjust it after you learn from real visitors. See ChatBuild for Web.
Match the page to the campaign promise, choose one main action, answer the largest doubt and test the complete journey on a phone before sending people there.
For related guidance, read how to write a service page for the right customer and what to measure when local search brings phone calls.
Sources
- Google Analytics Help · Google Analytics Help
- Creating helpful, reliable, people-first content · Google Search Central
Frequently asked
- Should a campaign send people to the homepage or a landing page?
- Use a landing page when the campaign has a specific audience, promise or action that the homepage does not explain clearly. Use the homepage when the visitor needs a general introduction. The destination should continue the message that created the visit.
- How many calls to action should a landing page have?
- Use one primary action and repeat it where helpful. A secondary route can support visitors who are not ready, but several equal actions make the campaign harder to measure and the decision harder to make.
- What should a campaign form ask for?
- Ask only for information needed to complete the campaign action or decide what happens next. Explain why a field matters when it is not obvious. Extra questions increase effort and should have a clear purpose.
Sjors Hooijen Builds ChatBuild and writes about getting a business online without turning it into a project. Questions about this article? Email hi@chatbuild.com.